Hanney Community Pubs Ltd - The Plough, West Hanney
Covid-19 Risk Assessment
for the month of August 2020
Scope
This risk assessment relates specifically to the hazards arising from the Covid-19 virus and the consequent control measures that must be in place. It applies to all persons entering The Plough at West Hanney, including staff, volunteers, customers, delivery people and contractors.
The principle hazards are being infected by the virus through 2 routes:
The key mitigation principles are:
The risk assessment is based on Coronavirus guidance notes prepared by HM Government Keeping workers and customers safe during COVID-19 in restaurants, pubs, bars and takeaway services, dated 9th July 2020. It must be reviewed as guidance is updated.
Prepared by: David Corps …… Reviewed & agreed by: Dave Lea, Chris French, Chris Kelland…………………………………….
Date:…… 20th July 2020……………………….
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Mitigation / Control Measures |
Completed Y/N |
Notes / Further Actions |
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1 |
Training |
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1.1 |
All staff and volunteers to be briefed on working arrangements and to read and sign risk assessment document before commencing role |
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CF to keep folder of signed copies |
1.2 |
Notices and floor markings to be used to reinforce training and provide visual cues – see section 2 below |
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1.3 |
Contractors and delivery staff must be supervised and given verbal instructions by Duty Manager as appropriate |
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2 |
Site Set Up |
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2.1 |
Notices to be put up:
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2.2 |
Floor markings to be used to give visual reminder of distancing measures:
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2.3 |
Tables will be set up in the garden, Coulter Bar and restaurant area |
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Future: consider additional tables in car park if sufficient customers |
2.4 |
A table plan will be draw up and a laminated copy kept at the Welcome point Tables will be positioned to ensure 2m spacing between backs of chairs |
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2.5 |
To reduce the number of items touched by customers, tables will be kept clear of items except for the table number and a laminated drinks list |
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2.6 |
Windows in the restaurant and bar areas to be kept opened (weather permitting) |
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To be done daily as part of opening / closing process |
2.7 |
A one-way system will be in operation, marked by signs and arrows |
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2.8 |
Toilets will be for one person at a time. A vacant / engaged sign will be placed on the outer toilet door to prevent entry |
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2.9 |
Pre-printed contact cards to be prepared at least 72 hours in advance and “quarantined” before use |
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2.10 |
The Aunt Sally is not in use and sticks must be stored away |
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2.11 |
Smoking is not allowed: smoking indoors is prohibited; outdoor smoking is not allowed at the tables; max one person in the smoking pod at any time |
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3 |
Staff / Volunteer Arrival |
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3.1 |
There will be no entry to the bar from the road. Staff / volunteers will be directed down the east passage to the Welcome Desk |
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3.2 |
All staff / volunteers to wash hands immediately on arrival |
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3.3 |
Staff / volunteers to report to Duty Manager to receive briefing and daily updates |
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4 |
Staff / Volunteer Working Arrangements |
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4.1 |
Staff / volunteers may not come to work if they have symptoms, have had symptoms in the last 7 days OR someone in their household has had symptoms in the last 14 days |
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4.2 |
Staff / volunteers encouraged to bring as few personal possessions as possible |
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4.3 |
To reduce contact between people, rotas will be organized to put staff / volunteers in teams or shift groups, whenever possible |
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4.4 |
To reduce contact between people, staff / volunteers must adhere to the staffing plan which sets out roles and zones of work. There is a maximum of one person in each zone, including the bar area and outdoor ordering point |
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4.5 |
Staff / volunteers will be provided with PPE. They must ensure that they are familiar with the PPE required for each role and that they wear the PPE required
The Bar Manager must pay particular attention to hand washing / using hand sanitiser after handling dirty glasses. |
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Duty Manager to oversee compliance
Managers, staff and volunteers all have duties under the Health & Safety at work Act to follow safety instructions
Poster on use of face coverings in staff areas (see 6.1 of HMG pub guidance) |
4.6 |
Staff / volunteer break times Staff seating is in the top garden, back left corner |
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5 |
Customer Arrival & Exit |
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5.1 |
There will be no entry to the bar from the road. Customers will be directed down the east passage to the Welcome Desk |
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5.2 |
* Pinch point * – customers entering along the passage may meet customers queuing for the toilets. Signs giving instructions not to queue to be placed on toilet doors and signs asking arriving customers to wait will be placed at entrance |
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5.3 |
Process at Welcome Desk:
Outdoor tables may be used for groups from one household or two single people for different households sitting well apart.
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Contact cards to be collected up twice a day and placed in a dated and sealed envelope. Contact details to be kept securely
Leave pens in box until end of day (see 9) |
5.4 |
Customers at outdoor tables to leave garden by garden passage by cellar
Customers at indoor tables to exit through restaurant door |
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6 |
Ordering / Payment Process |
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6.1 |
Laminated drinks list to be available on each table |
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6.2 |
One person from the group to go to the Order Point to place order
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6.3 |
1.5m table to be used as barrier between customers and outside bar attendant. Attendant to wear face shield |
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6.4 |
Outside bar attendant writes order and table number on paper and passes paper to inside bar attendant, who makes up drinks, puts them on a tray and provides a till receipt showing mount due |
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6.5 |
Drinks must be paid for on collection. No tabs are permitted |
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6.6 |
Outside tables - Outside bar attendant collects tray and places on a table outside. Calls the table number to pick up the drinks and makes the contactless card payment Indoor tables – Outside bar attendant collects tray and takes to table and makes the contactless payment. Staff must wear face masks or face shields when approaching tables and taking payments |
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7 |
Toilets |
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7.1 |
Only one person may enter the ladies or gents toilet at any time. The vacant / engaged notice is to be placed on the outer door. Customers in the bar / restaurant areas must leave by the exit door towards the street and re-enter through the eastern corridor. Customers in the garden must exit by the garden passage by the cellar and re-enter through the eastern corridor |
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Gloves protect staff but do not prevent spread of virus. Gloves must be changed between each use and hands washed |
8 |
Clearing Tables |
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8.1 |
When customers have left, outside bar attendant clears tables onto tray(s) and returns empty glasses to table near indoor bar and other rubbish to bin by order point. Staff to wear gloves |
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Gloves protect staff but do not prevent spread of virus. Gloves must be changed between each use and hands washed |
8.2 |
Table, chair backs, menu and instruction cards are wiped down with disinfectant spray |
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8.3 |
Staff confirm to Welcome desk that the table is ready for use. It must not be reallocated before then. |
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8.4 |
Bar attendant washes glasses in dishwasher and sanitises trays |
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9 |
Hygiene |
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9.1 |
Staff / volunteers must wash hands frequently (or use hand sanitizer) especially after touching items that have been handled by other people |
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9.2 |
All working surfaces must be kept clean and tidy |
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9.3 |
All working surfaces must be thoroughly wiped down and sanitised between changes in staff – including but not limited to bar counter, prep areas, fridge doors, pump handles, spirit bottles, ice buckets, till |
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9.4 |
Toilets and sinks must be cleaned hourly by staff wearing gloves |
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Sign off sheet to check compliance |
9.5 |
Door handles and push plates must be cleaned frequently by staff wearing gloves – frequency should be hourly but can be adjusted by Duty Manager based on number of customers |
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9.6 |
Card reader to be wiped down before and after anyone uses keypad and between changes in operator |
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9.7 |
Pens in Contact Card box to be wiped down and placed in separate container for 72 hours before re-use |
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Part of closure process |
10 |
Deliveries |
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10.1 |
Deliveries and contractors will be encouraged to come to the pub outside opening hours whenever possible |
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10.2 |
Staff should avoid handling new stock and should leave it untouched for 72 hours if possible. If not possible, wear disposable gloves and/or wash hands after handling new stock |
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